We are here to help you!

Do you need help or do you have questions? You have come to the right place. These are the best ways to contact us.

Help Center

In our Help Center, you will find extensive manuals for both employees and managers. Updates and new features will be described and you can also view the monthly newsletter here.

YouTube Channel

Shiftbase has its own YouTube channel with many useful instructional videos, in this way we are happy to help you continue working with our software!


Could you not find your answer in our Help Center?
Please do not hesitate to call us. Our helpdesk will be happy to
help you and answer any questions regarding Shiftbase.

Number:                  +44 (0)20 3966 4992 Monday – Friday:   09:00 – 17:00 CEST


If you have a short question, we can often answer it via our chat. When you have multiple questions or the answer is to complex, we will suggest contacting us by phone.

Remote support

In order to provide good support, it is sometimes necessary to look at the customer’s screen. For this, we use the AnyDesk tool. This way, we can look at the screen remotely on both Windows and OSX computers.