Do you need help? Do you have any questions? You’ve come to the right spot. Here are the best ways to get support.
In our Help Center you will find extensive manuals for both employees and managers. Updates and new features will be described and you can also view the monthly newsletter here.
Shiftbase has its own YouTube channel with many useful instructional videos, in this way we are happy to help you continue working with our software!
Couldn’t find your answer in our Help Center?
Please do not hesitate to call us. Our helpdesk will be happy to
help you and answer any questions regarding Shiftbase.
Number: +44 20 3966 4992
Monday – Friday: 09:00 – 17:00 CEST
Did you not find what you were looking for in our knowledge base? Please do not hesitate to use our livechat. Our helpdesk will be happy to help you and answer any questions regarding Shiftbase. The chat can be accessed via the website or application.
To be able to offer good support, it is sometimes necessary to look on the screen of the customer. We use the AnyDesk tool for this. In this way we can watch remotely on Windows and macOS computers.