Shops and retail chains

Retail scheduling software for every store.

Retail scheduling comes down to your busiest hours: enough people on the floor on a Saturday afternoon, and no full mornings nobody asked for. Shiftbase puts the wage cost per store next to the schedule before you publish it. Your team swaps shifts and sets availability in the app, and the hours they work are ready for payroll.

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Shop assistant checking the schedule on a tablet behind the counter
A morning shift from 08:00 to 12:30 being dragged into the Shiftbase schedule
Leave balances in Shiftbase: statutory and extra-statutory hours remaining

Join the 9,000+ shift businesses and their 250,000+ employees who chose Shiftbase.

4.4/5from
The problem

Every store plans alone.

Ten stores, ten spreadsheets, and no way to see the whole chain until the wage bill turns up. The busiest hour of the week is the one you're most likely to be short on.

The schedule gets copied, not decided.

Last month's schedule, forward one week. Quiet mornings are full, Saturday afternoon is thin, and nobody sat down and chose that.

Time off goes through the stockroom.

Six people want the same fortnight in August, three of them asked you in the stockroom, and the balances live in a spreadsheet you have not opened since June.

Contract hours slip out of sight.

Part-time contracts, plus and minus hours, students on a cap. It surfaces in payroll instead of during planning.

Schedules per store

See what the week costs before you publish it.

Set a budget per store or per day and Shiftbase shows the wage cost of the week you plan against it. Contract hours, availability and time off are in view while you plan.

The week schedule with the Publish button, and the team's shifts for the day in the mobile app
Time tracking

Most shops never clock in and out.

They don’t need to. You copy the published schedule to the timesheet, adjust the shifts that ran differently and approve the week. If you do want clock-ins, your team uses the app or a tablet in the store.

A morning shift from 08:00 to 12:30 turning into a timesheet with start, end and a 30-minute paid break
Mobile app + payroll

Your team knows when they work and what they're paid.

Publish and the schedule lands in everyone's app. Swaps and availability run through Shiftbase instead of the staffroom noticeboard, and clocked hours flow into your payroll export.

Emma de Vries clocks in with her PIN at the kiosk, and her phone shows the evening shift running since 18:11
Turnover per store

Know what an hour on the floor returns.

Connect your till, such as Lightspeed, and turnover comes in on its own, or enter it at closing. You see per store and per day which shifts carry the week, and plan the next one on what happened rather than on what you copied.

Labour costs in the schedule: €1,653.60 for the day, scheduled against worked hours, and the totals for the week
Integrations

Connect your shop till.

Connect your till and the day’s turnover sits next to the schedule you made for it. Nobody types up till totals any more.

All integrations

Retailers that run on Shiftbase get their Spark back.

Employee of Blokker retail store standing in front of the door with the Blokker logo in the backRetail
Blokker logo
Netherlands

“In the old system it was very difficult to create the right reports yourself.”

Mark Vrieze

Area Manager at Blokker

bomenbezorgd.nlRetail
Bomenbezorgd.nl logo
Netherlands

“It’s very convenient to clock in on your own phone, location-based. Now I have insight into whether everyone is starting on time.”

Liset Schiphorst

Operational Manager at Bomenbezorgd

50%

less scheduling time

9,000+

businesses run on Shiftbase

250k+

daily users

How other retailers schedule.

What changes for you.

A shop owner behind the counter of his sneaker store, a hand on a stack of orange shoeboxesOwners and area managers

Every store, covered and costed.

One view across the chain, with labour cost per store next to it. Before the week starts, not after it ends.

A manager in an orange apron leaning against the counterStore managers

Set it up once, the rest follows.

Templates, recurring shifts, contract hours, and availability built in. Minutes on the schedule, not your Sunday evening.

A shop assistant in an orange beanie carrying a stack of folded T-shirts through the storeTeam

Always know when you work.

Check shifts, swap them, and claim an open shift at any store you have a team at, straight from the app.

A Saturday with Shiftbase.

Retail runs to a curve: a slow open, a middle that decides the day, and a close that always needs one more pair of hands. Here is how it looks when every store plans in the same place.

08:45

Open.

The opening team clocks in on the till tablet. Head office can see all ten stores opened on time.

10:30

Someone calls in.

Post the open shift. A colleague who has a team at this store as well picks it up before the morning rush.

14:15

Peak.

The floor is staffed to the hours that sell, not to last month's copy. Every clock-in lands on the timesheet in the background.

18:20

Close.

Turnover goes in and Shiftbase sets it against worked hours, per store. You know which Saturday earned its keep.

Try it out, then decide.

Build next week for one store, publish it to the team, and enter a few days of revenue to see it next to your labour costs. If it doesn't earn its keep, it costs you nothing.

Set up in a day.

Every feature is available from day one, no credit card needed. Your first week can be live tonight.

Runs on shifts.

If your business runs on shifts, the setup already matches how you plan. Invite your team, set it up, and run it on a real week.

Cancel anytime.

Monthly plans, no long contracts. If Shiftbase doesn't fit your business, you leave with your data.

Data stays in Europe.

Wage data and contracts are sensitive, so we store them on European servers under GDPR.

Want to use Shiftbase at scale?Talk to sales

FAQ

Questions about retail scheduling software

Everything about running a retail team on Shiftbase, and if it isn't here, our team is one message away.

Shiftbase sets the wage cost of your draft schedule against a budget per store or per day, before you publish. Turnover comes in from a connected till, such as Lightspeed, or you enter it yourself. That way you fix the schedule before the week starts rather than reading the payroll report afterwards.

Shiftbase holds no footfall or traffic data, so which hours are busy stays the store manager’s judgement. What Shiftbase does show is what each version of the week costs in wages before you publish it. With a connected till, turnover per day sits next to it, so you see which days earn their staffing.

Shiftbase shows contract hours, plus and minus balances and availability in the schedule while you build it. Overtime and conflicts show up before you publish, not in payroll.

An extra shift goes out in Shiftbase as an open shift. Everyone with a team at that store sees it in the app and takes it, or asks for it, depending on how you set it up. A flexpool belongs to one store, so somebody who works across stores is given a team at each.

You connect your till system to Shiftbase, for example Lightspeed. Turnover then comes across on its own and sits next to worked hours, per store and per day.

Retail scheduling software should build the schedule per store, get it to your team in an app and have the worked hours ready for payroll. For retail that also means handling part-timers with changing hours, keeping time off in view during busy months and setting till turnover against wage cost. Shiftbase does that in one system, for one shop or a whole chain.

Large shops in England and Wales, with a sales area over 280 square metres, can open for six continuous hours between 10am and 6pm on Sundays and must close on Easter Sunday and Christmas Day. Scotland has no Sunday trading hours restrictions. The details, including which shops are exempt, are under Sunday trading laws. Shiftbase does not check these rules for you.

Shop staff can opt out of Sunday working by giving written notice, unless they were employed to work only on Sundays. The notice period is three months, or one month if the employer did not give them the written statement within two months of starting. In Shiftbase, staff who no longer work Sundays can mark Sunday as unavailable, so it shows while you plan.