Aards saves a full day a month on hiring admin with Shiftbase HR Pro
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- Aards Eetbar & Wijnwinkel
Industry:
Hospitality-
Employees:
10 - 70 Customer since:
2023
Established:
in Berkel-EnschotInterviewed:
Vic Gruntjes
Vic Gruntjes and sommelier Chrissy van Roessel run Aards Eetbar & Wijnwinkel in Berkel-Enschot, alongside Café Mout next door and the event location Hemels, which they took on recently. By adding HR Pro on top of Shiftbase, Vic got hiring into one system and won back a full day every month.
Anyone running a busy hospitality spot knows how hiring really goes. A dishwasher starts on Friday, the contract gets sorted “later”, and later becomes the week the salaries are due. By then the new starters are already on the floor while their contracts are still catching up, the Word template is full of details keyed in by hand, and a full day of the month disappears into fixing it all before payroll.
Vic Gruntjes runs Aards Eetbar & Wijnwinkel in Berkel-Enschot with his partner, sommelier Chrissy van Roessel, alongside Café Mout next door, and event location Hemels. By adding HR Pro on top of Shiftbase, Vic got the whole hiring cycle into one system. The result: a full day a month back, every new starter on a signed contract before their first shift, and the payroll-week dread gone.
The challenge: contracts always came last
Vic and Chrissy opened Aards in Berkel-Enschot in 2021, a village eatery paired with a wine shop of around 350 bottles. Vic trained in hotel management and never planned to run a kitchen, but good chefs are hard to find outside the big cities, so he picked up the pans himself. Five years on he runs three venues, Aards, Café Mout next door, and Hemels, a restaurant he took on recently, with around 13 full-time staff and some 70 part-timers between them. Most of the team is part-time, and the turnover is constant: dishwashers and seasonal hires come and go, and a new face starts most months.
For a long time, contracts were the last thing to get done. An admin office handled them, but the whole thing ran on email back and forth, and small errors kept slipping through. Vic worked from a Word template, keying in each new starter's details by hand. Hand-keying every contract under time pressure is how small errors creep in: a bank detail off by a digit, a start date a day out. In the Netherlands a contract has to run at least six months to carry a trial period, so a single mistyped date could quietly cost someone their probation terms. And because the paperwork kept getting pushed back until payroll forced it, new starters were often well onto the floor before their contracts caught up. Every month it piled into the same place: a full day in the run-up to payday spent getting it all back in line.
He was getting people onto shifts quickly enough, but the contracts trailed behind, and that sat badly with him.
“I'd put the contracts off until the salaries had to go out, and then I'd be filling everything in at once. It was always a hassle.” Vic Gruntjes, Head Chef and Co-Owner, Aards Eetbar & Wijnwinkel
The solution: an email about a beta he said yes to straight away
Vic was already running scheduling and time tracking in Shiftbase. When Camila from Shiftbase's product team reached out about an early version of HR Pro, the add-on built to take hiring and contract admin off his plate, he didn't need much convincing. He'd been looking for exactly this, a way to stop losing evenings to paperwork, and he could see straight away how much time it would give him back.
For Vic, the maths was simple.
“The most valuable thing for me is time, not money. Whenever I can save time, that really matters.” Vic Gruntjes, Head Chef and Co-Owner, Aards Eetbar & Wijnwinkel
He used to lean on an admin office, a Word template and a chain of emails for all of this. Now he barely has to touch it.
“Now it's just one click. I send an email and the system does the rest.”
Vic Gruntjes, Head Chef and Co-Owner, Aards Eetbar & Wijnwinkel
Results at a glance
The change shows up right across hiring at Aards:
|
Aspect |
Before |
Now (Shiftbase + HR Pro) |
|---|---|---|
|
Hiring admin time |
A full day every month before payroll, fixing contracts |
A full day a month back (HR Pro) |
|
Contracts at the start |
New starters often began before the paperwork caught up |
Signed contract before the first shift (HR Pro) |
|
Contract accuracy |
Hand-keyed Word templates; bank details copied wrong, dates a day out, lost trial periods |
Generated from a template, right the first time (HR Pro) |
|
Starting the paperwork |
Email back and forth with an admin office |
One email to the new starter, often filled in within half an hour (HR Pro) |
|
Taking on a new site |
Each takeover came with its own contract and rostering mess |
Migrated onto Shiftbase quickly, with HR Pro on top (Shiftbase + HR Pro) |
|
The owner's headspace |
A month-long dread of payroll-week admin |
“Stands like a rock”; the stress is gone (the platform) |
The impact: now the contract comes first
These days Vic doesn't have to improvise to move fast. Getting someone started and getting their contract signed are now the same motion. After a trial shift and a short chat, he asks the new starter for one thing, an email address, and sends them into HR Pro. They fill in their own details, the contract is ready from his template, and they sign it before they pick up their first shift. The details are right, because nobody is keying them in at 11pm before payroll. And the full day Vic used to lose every month is simply back.
“The younger hires are so fast on their phones. I send the email and half an hour later it's all filled in. Sometimes they're chasing me to sign so they can start. They don't want pen and paper, they want to do it all on the phone, and as a business that's where you have to be.” Vic Gruntjes, Head Chef and Co-Owner, Aards Eetbar & Wijnwinkel
The bigger change is what Vic no longer carries.
“It saved me a full day every month, but the best part is the stress is gone. I used to dread the day I'd sit and check every contract was right. Now the process is airtight.” Vic Gruntjes, Head Chef and Co-Owner, Aards Eetbar & Wijnwinkel
What's next, for Aards and for Shiftbase
With hiring sorted, Vic is focused on steadying the three venues, getting turnover down and helping people stay longer. The admin headroom has already helped him grow: when he took over Hemels, which came with its own tangle of contracts and rostering, he moved it onto Shiftbase quickly, put the hiring on HR Pro, and ran it more smoothly almost from day one. Longer term, he wants to keep doing the thing he loves, building good hospitality concepts.
Shiftbase is building this in step with operators like Vic. HR Pro becomes generally available at the end of the month, and the new-joiner journey is where we are heading next: onboarding and training that happen on a phone, the way Vic's young team already expects to work. Solve the chaos today, grow into the next stage tomorrow.
Frequently Asked Questions
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Vic was already using Shiftbase for scheduling and time tracking across his venues. Hiring admin was the next thing eating his evenings, so when the team offered him an early version of HR Pro, the add-on built for contracts and onboarding, he took it. It put the whole new-joiner cycle in the same place he already ran his rosters.
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Scheduling and time tracking in Shiftbase, plus contract generation, e-signatures, and new-hire onboarding through HR Pro. New starters complete their own details and sign their contracts on their phones before their first shift.
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A full day a month back on hiring and contract admin, which is the thing Vic values most. On top of that: every new starter on a signed contract before they work a shift, far fewer errors on bank details and start dates, and a hiring process Vic describes as “airtight” instead of a monthly source of stress.
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Vic's team skews young and phone-first, and the onboarding flow matches how they already work. New hires fill everything in on their phones, often within half an hour, and sometimes chase Vic to sign so they can get started. For a business where good staff are hard to find, working the way young hires expect is part of the draw.
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Small and mid-sized shift-based businesses where the owner or operator has been carrying HR admin themselves. Hospitality, retail, and other multi-site operations where part-time turnover is constant and contracts, paperwork, and compliance need to live somewhere other than an inbox and a Word template.