Escape Amsterdam Streamlines Staff Management with Shiftbase

Escape Amsterdam
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  • Interviewed:

    Otto Seibert

Escape Amsterdam, one of the most iconic nightclubs in the country, found in Shiftbase the ideal partner for optimizing their employee scheduling and time tracking. With 150 employees and a complex roster, the switch to Shiftbase brought significant improvements in the efficiency and reliability of roster management.

Escape Amsterdam is a popular hotspot for party-goers. With four different spaces, it offers a range of nightly activities and events. Escape's continued success is supported by a large team of 150 dedicated employees who work behind the scenes to ensure each event runs smoothly.

The Challenge

Previously, Escape used Excel spreadsheets for their employee scheduling and time tracking. This process was time-consuming and often led to errors. Employees were called to check their availability, and time tracking was manually retyped and copied and pasted for reports. In addition, a lack of effective email communication often led to confusion, with employees sometimes showing up when they were not scheduled.

The Solution

To address these issues, Escape sought a tool that could help automate their scheduling and time tracking. After careful evaluation, they chose Shiftbase, which was not only affordable but also seamlessly integrated with their existing systems, including their accounting software. They were well supported by the account managers and consultants of Shiftbase.

Despite initial concerns about change, the implementation of Shiftbase was positively received by both the management and employees of Escape. Shiftbase offers various features, including time tracking, leave requests, roster management, and a news feed.

Escape uses the news feed for announcements, such as new menus. The clock-in feature of Shiftbase, which only allows employees to clock in when they are scheduled and present at the location, is actively used by Escape.

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Since implementing Shiftbase, Escape has seen significant improvements in their process. The most notable results are:

  • 30% time savings on availability inventory
  • Reduction of scheduling time to 12-14 hours per week
  • Significant time savings on corrections
  • Increased engagement and satisfaction among employees as they can check their time tracking themselves
  • Improved responsibility among employees, as failing to clock in and out results in no payment

During the COVID-19 crisis, Shiftbase proved to be a good partner by thinking along during the periods when Escape had to close its doors. This proactive approach and flexibility in difficult times were greatly appreciated, says Otto Seibert, Manager of Escape.

This success story underscores how Shiftbase can contribute to more efficient and effective workforce management, regardless of the size or complexity of the organization. Whether you have a small business or a large nightclub like Escape Amsterdam, Shiftbase has the tools and support you need to elevate your workforce management to the next level.

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