Tailored Onboarding for Your Team
Starter
Quick setup with minimal guidance
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45 min. personal online implementation session
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Basic configuration of your account
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Access to Help Center & Academy
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Tour of scheduling + time tracking features
- Benefits:
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Start independently using tutorials
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Ideal for teams that prefer self-discovery
Most chosen
Boost
Ideal for smaller teams ready to start immediately
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Everything in Starter
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90 min. personal online implementation session
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Deep dive into contract types
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Leave & absence module
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Scheduling & time tracking modules
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Integration support
- Benefits:
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Quick functional setup
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Tailored to operational needs
Plus
Best choice for teams aiming to scale
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Everything in Boost
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1x 30 min. + 2x 90 min. personal implementation sessions
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Kick-off & implementation planning
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Pre-aligned setup
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Shiftbase integration support
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Internal adoption preparation
- Benefits:
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Clear implementation roadmap
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Practical preparation for a successful go-live
Expert
For organizations with broad implementation needs
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Everything in Plus
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Custom training for managers
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Focus on internal knowledge transfer
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Optional on-site consultancy
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Continuous adoption & best practices
- Benefits:
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Fully customized onboarding
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Team ready to scale from day one
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Your onboarding process
Frequently Asked Questions
Is onboarding required when I start using Shiftbase?
No, onboarding is not mandatory. However, we highly recommend it: customers who go through onboarding get started faster, make fewer mistakes, and gain more value from the system.
Which onboarding package is best suited for my organization?
For small teams, Starter or Boost is usually sufficient. Medium-sized organizations often choose Plus for the additional guidance. Expert is ideal for larger or more complex organizations.
What if I need more support during onboarding?
You can always upgrade to a more comprehensive package. In addition, our consultants are available to schedule extra sessions or answer specific questions.
When does onboarding start?
Onboarding is scheduled as soon as you’ve agreed via Sales or completed your registration. You will then receive an invitation to book your first session with your consultant.
Is onboarding done on-site or online?
The Starter, Boost, and Plus packages are fully online. Expert is partly on-site or offered in a hybrid format, depending on your preference.
What do I need to prepare myself?
Depending on the package, we may ask you to complete a few steps in advance, such as gathering employee data, submitting schedules, or preparing integrations. You’ll receive clear instructions from your consultant for this.