How To Use AI In Recruitment: A Guide for HR Pro's

How To Use AI In Recruitment

Recruiting top talent has always been a challenge for organisations across industries. But with the rise of artificial intelligence (AI), the hiring process has become more efficient, effective, and accurate than ever before. AI-powered software can help streamline tasks, such as sourcing relevant candidates, screening resumes, and scheduling interviews, allowing HR teams to focus on building relationships and making strategic decisions. 

However, for many recruiters, the idea of using AI in recruitment can be daunting. In this article, we'll explore the benefits of AI in recruitment, discuss the various AI-powered tools available, and provide practical tips on how to incorporate AI into your hiring process. Whether you're a seasoned recruiter or just starting out, this guide will help you harness the power of AI to find and hire the best talent for your organisation.

The Challenges Of Applying AI Recruiting Tools

While the AI recruiting tool has the potential to transform the hiring process, there are still some challenges that need to be addressed. Here are some of the key challenges of applying AI recruiting software:

  • Bias: One of the biggest challenges of AI in recruitment is the risk of human biases. If the AI algorithms are not properly calibrated, they can perpetuate existing human biases in the recruitment process. For example, if the AI is trained on data that contains biased hiring decisions, it may continue to make biased recommendations to talent acquisition professionals.

  • Data quality: AI relies heavily on data; if the data is incomplete or inaccurate, AI recruiting algorithms may not produce accurate results. In recruitment, this can be particularly challenging since there may be gaps in the data, such as missing or incomplete resumes, which might give the wrong impression of the candidate's ability.

  • Privacy concerns: AI in recruitment raises privacy concerns, particularly regarding background checks. There is a risk that AI recruiting software algorithms could access personal information irrelevant to the job or be used to discriminate against candidates based on their personal characteristics.

  • Lack of human interaction: While artificial intelligence can automate many aspects of the hiring process, it cannot replace human recruiting teams entirely. Candidates may still want to speak with a recruiter or hiring manager to understand the company culture and job requirements, and relying too heavily on AI could reduce the human touch in recruitment.

  • Cost: Implementing AI in recruitment can be expensive, particularly for small and medium-sized businesses. The cost of developing or purchasing AI recruiting software may be prohibitive for some companies. 

Screen Resumes 

Resume screening is a crucial part of the hiring process, but it can also be a time-consuming and repetitive task for recruiters. Typically, recruiters receive many resumes for each job opening and manually reviewing each can take a significant amount of time. AI-powered resume screening tools can help streamline this process by automating the initial screening of resumes, ensuring the recruiting teams engages with quality candidates. 

These tools use machine learning algorithms to assess candidates, scan resumes and identify the most qualified candidates based on pre-defined criteria, such as years of experience, education, and skills. The AI-powered software can learn from the recruiters' past decision-making, thus becoming more accurate over time as it analyses more resumes. As a result, the screening process can be completed much faster, and recruiters can focus on engaging with top talent.

Using AI tools to screen resumes and assess candidates also reduces the chances of human biases in the screening process. AI recruiting tools are programmed to identify candidates based on specific criteria, which ensures that every resume is evaluated objectively. This helps prevent unconscious biases from creeping into the screening process and improves the diversity of the candidate pool.

Candidate Matching 

AI powered recruiting software with sourcing tools can help identify and attract qualified candidates from various sources, such as social media, job boards, and professional networks. Applicant tracking system can leverage machine learning algorithms to predict which candidates are most likely to be a good fit for open positions based on factors such as experience, skills, education, and professional achievements.

One of the most significant benefits of AI-powered sourcing tools is their ability to search for top talent across a wide range of sources, such as social media, job boards, and professional networks. These tools help hiring managers access a broader pool of qualified candidates and reduce the time and effort required to find potential candidates.

Useful Read: Active Sourcing: A Proactive Approach to Attracting Top Talent

AI recruiting tools with sourcing tools can also help to identify passive candidates, those who are not actively seeking a new job but may be open to new opportunities. By analysing a potential candidate's online activities, such as job-related searches and social media activities, AI-powered sourcing tools can identify qualified talent who may fit a particular role making the process easier for recruitment teams.

Useful Read: What is Talent Management in HR? An in Depth Look

Interview Scheduling 

Scheduling interviews can be complex and challenging for recruitment agencies, mainly when working with many candidates. It often involves a lot of back-and-forth communication between HR teams and candidates, trying to find a mutually convenient time for both parties. AI recruitment tools with interview scheduling tools can analyse the availability of both the recruiter and candidate and suggest available times for the interview. These tools take into account various factors, such as the recruiter's calendar, the candidate's timezone, and the time needed for the interview. The AI recruiting software then suggest multiple time slots that work for both parties based on availability.

Useful Read: Types of Job Interviews and Strategies for HR Professionals

These tools can also send automated reminders to hiring managers and job seekers, reducing the chances of missed interviews or scheduling conflicts. This leads to a more efficient and streamlined recruitment process, saving time and effort for both parties. Furthermore, AI recruiting tools with interview scheduling tools learn from past scheduling patterns and improve over time. Based on past data, they can analyse scheduling trends and predict the best times for scheduling interviews.


Chatbots are a modern solution to candidate engagement in the recruitment process. By utilising automated communication, chatbots can efficiently provide job seekers with quick responses to frequently asked questions, leading to a streamlined recruiting process. Chatbots often communicate through various messaging platforms, making it easier for candidates to reach out to a company without delay. This allows hiring managers to focus on the more strategic aspects of the recruiting process while chatbots handle routine questions and updates.

The benefits of chatbots extend beyond simply providing job seekers with quick responses during the talent acquisition process. Chatbots help to create a positive candidate experience, keeping candidates engaged throughout the recruitment process. Job seekers tend to feel more involved and better informed about their application status. Furthermore, chatbots provide a consistent experience for all candidates, regardless of the recruiter's availability or workload, thus improving the overall quality of the candidate experience.

Implementing chatbots for candidate engagement can significantly reduce the workload of hiring managers. The recruiters can then focus on more strategic aspects of the recruiting process, such as sourcing candidates, conducting interviews, and making hiring decisions. This leads to more efficient and effective recruitment, ultimately saving time and resources for the organisation.

Background Checks 


Background checks are a vital component of the recruiting process. Employers must ensure they hire suitable candidates who meet the necessary qualifications and do not pose any risks to the organisation. However, screening candidates manually can be a time-consuming and resource-intensive process. This is where AI-powered background checks can come in handy.

AI-powered background checks quickly and accurately verify candidate information, such as criminal records, employment history, and education qualifications. AI algorithms go through large amounts of data, such as criminal records databases, employment records, and educational institutions' databases, to conduct comprehensive background checks on candidates during recruiting processes.

Diversity And Inclusion 

Diversity and inclusion have become crucial in modern workplaces as companies seek to create a more equitable and inclusive environment for all employees. Achieving diversity and inclusion requires a deliberate effort, particularly in the recruiting process, where unconscious human bias can influence hiring decisions. AI recruiting tools can analyse job requirements and candidate data to ensure that job descriptions are free of unconscious biases and that candidates are evaluated somewhat based on their qualifications. 

AI algorithms can identify language that may discourage particular groups from applying, such as gendered pronouns or words that may be perceived as biased. These platforms also help recruiters reach a more diverse pool of candidates. AI algorithms can also analyse candidate profiles and suggest top candidates based on their qualifications, skills, and experience.

Furthermore, AI-powered platforms can help promote diversity and inclusion by providing training and support for a human recruiter. These platforms can educate recruiters on unconscious biases and provide best practices for promoting diversity and inclusion in the recruitment process.


Onboarding introduces and integrates new employees into a company's culture, environment, and workflows. AI algorithms can analyse new hire data, such as their role, skills, and experience, to create personalised onboarding plans catering to their needs. For example, AI-powered onboarding tools can provide new hires with relevant training materials based on their job requirements and skills gaps, ensuring they have the necessary knowledge and skills to perform their job duties.

Additionally, AI-powered onboarding tools can provide new hires with a clear understanding of their roles and responsibilities within the company. These tools offer new hires access to organisational charts and team structures, helping them understand how their role fits into the larger picture. Onboarding tools can help new hires become productive members of the team faster. These tools can provide new hires access to resources and tools they need to perform their job duties, such as software, equipment, and databases.  


AI has revolutionised the recruiting process, making it more efficient, accurate, and unbiased. From resume screening to onboarding, AI recruiting tools can help recruiters save time, reduce workload, and find the best candidates for different job postings. By leveraging AI recruiting technology, companies can promote diversity and inclusion, eliminate unconscious bias, and create a positive candidate experience during the interview process.

As recruiting technology evolves, companies need to stay ahead of the curve and embrace new technologies like AI recruitment software. Shiftbase is an all-in-one workforce management platform that offers a range of AI-powered tools to help you streamline your recruiting process. With Shiftbase, you can automate resume screening, schedule interviews, and create personalised onboarding plans for new hires. Shiftbase offers robust analytics and reporting tools to help you make data-driven decisions and optimise your recruitment strategy.

Take advantage of the power of AI in recruitment and try Shiftbase today

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Topic: Recruitment EN / AI in Recruitment