In this article we take a closer look at the 4/10 work schedule revolution, its implications, and how it can optimise both business operations and employee satisfaction.
What is a 4/10 work schedule?
A 4/10 is a compressed workweek: four 10-hour days to reach roughly 40 hours—not a 32-hour “four-day week.”
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4×10 compressed hours (40h/4 days): Same weekly hours, fewer commutes.
- Four-day, 32-hour week: Fewer hours and potentially different pay/coverage implications.
⚠️ Managers often mix these up in policy and payroll. Use the right term in contracts and internal guidance. (See CIPD/Acas terminology on compressed hours and flexible working.)
Where confusion causes risk:
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Performance targets built for 5×8 can misfit a 4×10 unless you reset anchor hours and SLAs.
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Holiday and overtime rules hinge on hours and jurisdiction, not the marketing label.
📊 A quick, side-by-side so you use the right term in policies, payroll, and rota planning:
| Dimension | 4×10 compressed workweek | 32-hour four-day week |
|---|---|---|
| Core idea | Same 40 hours, spread over four 10-hour days. | Reduced hours (typically 32) over four ~8-hour days. |
| Weekly hours & pay | ~40 hours; pay unchanged. | ~32 hours; pay may be unchanged (100-80-100 trials) or pro-rated—state this in contracts. |
| Coverage & service | Fewer handovers; good for project, construction, field work. Risk of late-day fatigue and childcare clashes. | Wider wellbeing/retention benefits; may require extra headcount or staggered coverage to meet peak demand. |
| Fatigue risk | Higher per day (especially nights/repetitive tasks). Build breaks, rotation limits, recovery time. | Lower per day due to shorter shifts; weekly fatigue generally reduced. |
| Best for | Teams wanting fewer mobilisations and longer focus blocks without cutting hours or pay. | Organisations targeting wellbeing/retention and employer brand, with stable demand or automation to maintain service. |
| Common pitfalls | Skipping AWS in CA; under-estimating late-day error rates; break rules not enforced in timekeeping. | Under-resourcing peak windows; unclear pay policy (same pay vs pro-rated); misaligned KPIs. |
| Payroll/time tracking setup | Weekly and daily OT rules (by jurisdiction), paid/unpaid breaks, max hours per day. | Shorter contracted hours, revised thresholds for OT, pro-rated allowances/benefits if applicable. |
| Documentation to keep | AWS election records (CA), updated rota policy, risk assessment on fatigue, employee consent. | Flexible working decisions per Acas Code, updated contracts, holiday-pay methodology for irregular/part-year staff. |
Pros and trade-offs that actually matter in 2025
Moving to 4×10 can cut handovers and commutes—but longer days raise fatigue and coverage challenges.
Tangible upsides managers report
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Fewer mobilisations in construction/field teams; longer focus blocks for project work.
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Reduced travel/parking costs and simpler rota coverage on stable demand days.
Real-world trade-offs to plan for
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Fatigue risk rises with longer shifts, especially at night or in repetitive, machine-paced work. Build breaks and limits into the pattern.
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Childcare and peak customer windows can clash with 10-hour days; staggered “off” days help maintain service.
Fatigue safeguards you should adopt (quick checklist)
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Minimum 11 hours rest between shifts where practicable; avoid >4 consecutive long days.
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Use forward rotation (earlier → later) and protect at least one full weekend in any 14-day block.
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Bake paid rest breaks into the 10-hour template; add an extra micro-break for safety-critical tasks.
When a 4/10 makes sense (by sector)
Adopt 4×10 where long blocks boost productivity and service, and avoid it where risk or demand spikes make 10-hour shifts inefficient.
📊 Sector fit matrix (quick view):
| Sector / context | Usually a good fit | Proceed with caution | Why |
|---|---|---|---|
| Construction & field service | ✔ | — | Fewer mobilisations; site setup once per day; predictable tasks. |
| Manufacturing (day shift) | ✔ | Nights / heavy monotony | Longer blocks increase throughput; fatigue risk rises on nights—use extra controls. |
| Contact centres / retail | — | ✔ | Demand peaks may require 8-hour coverage windows and split patterns. |
| Safety-critical (healthcare, transport) | — | ✔ | Evidence links longer shifts to fatigue; consider 8–9h or forward-rotating patterns. |
Compliance snapshot
Overtime and flexible-working rules differ: align your 4×10 with the jurisdiction, not just company policy.
🇺🇸 US: federal baseline
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FLSA requires overtime after 40 hours in a workweek; no federal daily overtime trigger. Communicate this clearly to managers and staff.
Key state overlays you must check
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California: Daily overtime after 8 hours unless you adopt a formal Alternative Workweek Schedule (AWS) via a secret-ballot election and file results with the state. Without AWS, a 10-hour day triggers 2 hours of daily OT.
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Colorado (COMPS): Overtime after 12 hours in a day (or 40/week), so a 13-hour day pays 1 hour OT even if weekly hours ≤40.
🇬🇧 UK: flexible working & holiday pay
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Flexible working requests: Use the Acas Code (2024) process; compressed hours are a legitimate pattern; document your business reasons if you refuse.
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Holiday pay reforms: From leave years starting 1 April 2024, rolled-up holiday pay is permitted for irregular/part-year workers; entitlement remains 5.6 weeks overall. Clarify how a 10-hour “day” maps to leave.
Pilot a 4/10 without breaking service levels
A tight pilot proves whether 10-hour days help your customers and your team—before you roll out.
The 4-step pilot plan
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Define demand & guardrails
Map peak hours, must-cover roles, and SLAs. Set hard limits: max daily hours, minimum rest, break rules.
Why: keeps service and safety ahead of enthusiasm. -
Design staggered coverage
Create two or three off-day patterns (e.g., Mon–Thu, Tue–Fri, Wed–Sat) to spread capacity. Add a small floating team for peaks and absence.
Why: avoids “ghost Fridays” where everyone is off together. -
Run a time-boxed test (6–8 weeks)
Lock the rota, brief teams, and collect baseline vs pilot data weekly.
Why: enough time to see fatigue, cost, and customer effects. -
Review, tune, or roll back
Compare KPIs, adjust breaks/rotation, or revert to 5×8 if targets slip.
Why: protects service levels and trust.
Pilot KPI tracker (use these to judge success)
| KPI | Target in pilot | How to measure | What “bad” looks like |
|---|---|---|---|
| Service level / response time | Hold or improve baseline | Ticket/phone logs, SLA reports | >5% slip vs baseline |
| Overtime cost per FTE | Flat or ↓ after week 2 | Payroll export vs scheduled hours | Sustained ↑ week-on-week |
| Error/incident rate | Flat or ↓ | Quality audits, incident reports | ↑ trend in week 3–4 |
| Absence & turnover signals | Flat or ↓ | HRIS, leaver reasons | Spike in fatigue-related notes |
| Employee feedback (fatigue) | ≥70% “manageable” | Short pulse survey | <60% or rising complaints |
Safety & fatigue controls (build into the rota)
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Keep forward rotation (earlier → later) and protect at least one full weekend off every 14 days.
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Enforce paid rest breaks inside the 10-hour day; add micro-breaks for safety-critical work.
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Maintain minimum 11 hours rest between shifts where practicable; cap consecutive long days (e.g., 3–4 max).
⚠️ Long shifts increase fatigue risk; controls reduce incidents and errors
How Shiftbase helps teams run a clean 4/10
Set up your 4×10 once and keep it compliant. With employee scheduling you can create rota templates for 10-hour shifts, stagger off-days to protect coverage, publish open shifts, and use conflict warnings to avoid overloads. Our time tracking enforces paid breaks, minimum rest, and daily/weekly overtime rules (useful where daily OT applies), while audit-ready timesheets make payroll reviews faster. Tie it together with absence management to handle holiday requests on compressed hours, prevent clashes, and keep entitlement accurate.
👉Try it free for 14 days: model your 4×10 against real demand, then roll it out with confidence — start your trial.
Frequently Asked Questions
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Under federal FLSA, overtime starts after 40 hours in a workweek. Some states add daily rules (e.g., California, Colorado). Always check your state.
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Yes. Compressed hours are a valid pattern under the Acas Code (2024). Follow the request process, assess business reasons, and record the decision.
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Statutory entitlement stays at 5.6 weeks; a “day” of leave equals the length of a normal working day in your pattern (e.g., 10 hours on a 4×10). For irregular/part-year workers, 2024 reforms explain accrual and rolled-up holiday pay.