FEBO uses Shiftbase to digitise staff rotas and time tracking across its franchise network. This provides improved visibility and significantly reduces manual administrative work within its stores.
Retail & Franchise
Blokker cuts staff scheduling time by 50% with Shiftbase
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- Blokker
Industry:
Retail-
Employees:
2-25 Customer since:
2025
Established:
Schagen in AmsterdamInterviewed:
Mark Vrieze & Kevin Zoon
Every day, retailers deal with rotating shifts, multiple teams, and tight schedules. Without a clear overview, valuable time is lost to unnecessary back-and-forth and coordination. For household retailer Blokker, this was a familiar challenge.
By switching to Shiftbase, Area Managers and Store Managers gained significantly more control over scheduling and reporting. The results speak for themselves: a 50% reduction in time spent on rotas, a fully digital workflow, and total clarity for employees via a single app.
In the video below, Area Manager Mark Vrieze and Store Manager Kevin Zoon explain how Shiftbase has simplified their daily operations.
The challenge: Cumbersome reporting and time-consuming rotas
Before switching to Shiftbase, Blokker used a different scheduling tool. While the system could handle basic rotas and scheduling, the organisation frequently ran into limitations.
Reporting, in particular, required constant manual alignment and coordination. Mark Vrieze, an Area Manager at Blokker who acts as the primary link between head office and the individual stores, found that he was reliant on external support just to gain meaningful insights into his own data.
Furthermore, rotas were often still shared on paper at the store level, leading to confusion and constant queries from staff.
The solution: Switching to Shiftbase
Blokker decided to transition to Shiftbase to gain greater autonomy over their scheduling and reporting. With Shiftbase, Area Managers can generate their own reports and access real-time insights immediately, without having to wait for assistance from an external Account Manager.
The day-to-day experience for Store Managers has also been transformed. Creating and sharing rotas is now simpler and entirely digital, significantly reducing the time lost to manual administrative tasks.
Blokker: Before and After Shiftbase
| Feature | Before Shiftbase | With Shiftbase |
|---|---|---|
| Rota Planning | Time-consuming and manual | 50% less time required |
| Reporting | Via Account Manager | Generated independently |
| Communication | Paper-based rotas | Via employee app |
| Visibility | Limited | Real-time insights |
| Workload | High level of coordination required | Improved clarity and peace of mind |
The impact on the shop floor
According to Store Manager Kevin Zoon, Shiftbase has primarily brought peace of mind and clarity to the team. Employees always know exactly when they are expected to work and no longer need to rely on physical paper rotas posted in the store.
Conclusion
By implementing Shiftbase, Blokker has chosen a solution that adds value across every level of the organisation. Area Managers have gained full control over their reporting, Store Managers are saving a significant amount of time, and employees always have access to up-to-date rotas via the app.
The result is a more efficient way of working, providing better visibility and reducing the need for constant back-and-forth in daily operations.
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