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What does ‘legally compliant time tracking’ actually mean?
A legally compliant time-tracking system must meet three core requirements: it must be objective (preventing retrospective manipulation), reliable (ensuring data is complete and accurate), and accessible (open to inspection by both employees and regulatory authorities).
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Daily records: Working hours are recorded on a daily basis.
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Transparency: Overtime and any additional hours are clearly traceable.
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Compliance with rest periods: Breaks and mandatory rest periods are correctly accounted for.
Implementing such a system is not a quick fix. Depending on the size of your organisation, you should plan for a timeline of 2 to 6 months for a full rollout.
STEP 1 – Analysis: defining requirements and frameworks
Every successful implementation starts with a thorough audit of your organisation. The goal is to align legal requirements with your day-to-day business operations.
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Employee Structure: Number of staff, full-time/part-time status, zero-hour or casual contracts, shift patterns, or flexible working models.
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Work Locations: Office-based, remote/hybrid work, field staff, or multiple branch locations.
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Contractual or Internal Policies: Overtime rates, specific shift allowances, and core working hours defined in employment contracts or collective agreements.
⚠️ Inaccurate overtime tracking is one of the most common reasons for back-pay claims and financial penalties during regulatory audits.
STEP 2 – Choosing a method: Digital vs analogue
Following rulings from the European Court of Justice (ECJ) and various national labour courts, it is clear: the responsibility for accurate time tracking lies squarely with the employer. While analogue systems are not strictly prohibited, they are highly prone to error and difficult to defend during an audit.
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Digital Systems: Feature automatic timestamps, audit logs to track changes, and secure, tamper-proof storage.
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Analogue Systems: Require high manual effort, offer lower transparency, and carry an increased liability risk.
STEP 3 – Data protection, employee representation, and buy-in
Time tracking involves processing sensitive personal data and is subject to the GDPR (General Data Protection Regulation) as well as the consultation rights of employee representatives.
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Employee Representation: If your organisation has a trade union, works council, or staff forum, they often have a legal right to be consulted on the implementation of systems used to monitor employee performance or hours.
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Data Protection: Implementation must adhere to core GDPR principles, including purpose limitation, data minimisation, and strict access permissions.
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Buy-in and Acceptance: Clear communication is vital. Framing time tracking as a tool that protects employees from unpaid overtime and ensures fair rest periods helps to build trust.
STEP 4 – Testing, integration, and training
Before a full organisation-wide rollout, we recommend a pilot phase to test your processes and build internal confidence.
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Define a Pilot Group: Select a specific department or team to trial the system first.
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Payroll Integration: Test the interface between your time-tracking software and your payroll provider (e.g., Xero, Sage, ADP, or Quickbooks).
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Training and Onboarding: Provide short training sessions, "How-to" guides, or video tutorials to ensure every employee knows how to log their hours correctly.
STEP 5 – Ongoing compliance and optimisation
The true value of a digital system begins after the rollout: increased transparency, insightful reporting, and continuous improvement.
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Archiving: Ensure records are stored securely for at least two to three years (depending on local statutory requirements) in a tamper-proof format.
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Regular Audits: Periodically review data to ensure mandatory breaks, rest periods, and overtime limits are being respected.
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Key Performance Indicators (KPIs): Monitor the reduction in manual corrections, time saved by HR, and the decrease in payroll-related queries.
Calculate your business case for digital time tracking.
Digital time tracking is more than just a legal obligation; it is a powerful driver for business efficiency. By reducing manual corrections, minimising payroll errors, and increasing operational transparency, you can save both time and significant costs.
Your results at a glance
Based on typical industry benchmarks and business data, the investment in Shiftbase often pays for itself within the very first month.
Comparison of time-tracking methods
Overview of common time-tracking methods
| Feature |
Mobile App |
Hardware Terminal |
Desktop/Web |
| Best Use Case |
Field work, Remote/Hybrid work, Hospitality |
Warehousing, Manufacturing, Retail branches |
Office-based work, Agencies |
| Legal Compliance |
Very high |
Very high |
High |
| Key Benefits |
Flexible and location-independent |
Tamper-proof and robust |
Seamlessly integrates into existing workflows |