Performance

Know what a shift costs while you plan.

Set a labour cost target per department, then let the schedule tell you where you stand as you build it. Green, yellow, red, per team, per day. Most businesses find out they overspent at month-end.

  • Card-free trial
  • Free support
  • Cancel anytime
The Shiftbase Performance dashboard for one location

Join the 8,000+ shift businesses and their 250,000+ employees who chose Shiftbase.

4.4/5from
Why Shiftbase?

Labour cost, before payroll instead of after.

Labour takes about 34% of revenue in hospitality, and the average shift overspends by 13%. On a 3 to 5% net margin, that is the difference between a good month and a bad one.

Targets you set once.

Productivity, average hourly wage, or labour cost percentage, per department. Shiftbase measures every week against them.

Feedback while you plan.

Each day shows green, yellow, or red per department. Swap a shift or add someone and the number moves on the spot.

Actuals, not estimates.

Your till feeds real turnover in, so the comparison is between what you planned and what happened, not between two guesses.

Targets

Decide what labour should cost.

Set a target per department in three shapes: productivity, average hourly wage, or labour cost as a percentage of turnover. One number to plan against, chosen by whoever owns the numbers rather than by the software.

Setting a labour cost, hourly wage and productivity target per department in Shiftbase
In the schedule

Green, yellow, red, before anyone clocks in.

Targets show up on the schedule itself. Each department gets a colour per day, so an overstaffed Tuesday is visible while it is still a draft. Drop a shift and watch the number come down.

A schedule where each department's day turns green, yellow or red against its target
The dashboard

Four numbers, per department, per week.

Turnover, productivity, labour cost percentage, and average hourly wage, each with what you scheduled against what actually happened. Compare every department in one table, then open one to see its teams.

Turnover, productivity, average hourly wage and labour cost percentage side by side
POS

Real revenue, not a guess.

Connect your till and actual turnover flows in on its own: Lightspeed, unTill, MplusKASSA, Vectron, SIDES, Twelve, Unitouch, Tonit, and Bork. No till? Enter it by hand or import a file.

Shiftbase connected to point-of-sale and payroll systems
What you do with it

Staff up on the days that earn.

When turnover spikes, the target tells you to add people rather than cut them. Spend deliberately on the shifts that pay for themselves and trim the overlap on the ones that do not.

A week of the schedule beside the turnover forecast, with the staffing needed against the staffing planned

One percent pays for the plan.

Labour is one of the biggest lines in your budget. Take a percent or two off it and you have earned back what a Premium plan costs.

The Shiftbase Performance dashboard for one location

Shift teams like yours thrive using Shiftbase.

From small shops to large chains - over 8,000 companies manage their workforce with Shiftbase.

Froot
“We can look ahead now and keep our labour costs and productivity in hand.”

Jessika van den IJssel

Froot

Patta
Marriott Hotels
Marie-Stella-Maris
Deutsches Rotes Kreuz
Fressnapf
Get in touch

Rather ask something first?

Not every question needs half an hour in the diary. Ask Tom how Shiftbase handles a team your size, or whether it does the one thing you came here for.

Tom from the Shiftbase sales team

Talk to Tom

Tom takes these questions all day, alongside the rest of the sales team. Ask anything, including what Shiftbase doesn't do. Monday to Friday, 09:00 to 17:00 CET.

We're offline. Leave a message.

Integrations

Works with the tools you already use.

Schedules and hours rarely stay in one place. Connect your payroll, HR, and POS systems so the week you planned lands where it needs to, without a single export.

See all integrations

Try it out, then decide.

Pick a department, set a labour cost target, and build next week against it. If the number tells you nothing you did not already know, it costs you nothing.

Set up in a day.

Every feature in your plan is open from day one, no credit card needed. Your first week can be live tonight.

Runs on shifts.

If your business runs on shifts, the setup already matches how you plan. Invite your team, set it up, and run it on a real week.

Cancel anytime.

Monthly plans, no long contracts. If Shiftbase doesn't fit your business, you leave with your data.

Data stays in Europe.

Wage data and contracts are sensitive, so we store them on European servers under GDPR.

Want to use Shiftbase at scale?Talk to sales

FAQ

Got questions?

Everything about Performance in Shiftbase - and if it's not here, our team is one message away.

Tracking labour cost needs two things: hourly wages on your employees, and turnover per day. Wages come from the employee records; turnover comes from your till, a file, or by hand. Most teams have their labour cost in view in under 30 minutes.

Shiftbase has three target types: productivity (forecast turnover divided by scheduled hours), average hourly wage, and labour cost as a percentage of turnover. You set one per department.

The Performance overview page starts on Basic. Targets, the indicators in the schedule, the KPI dashboard, and multi-department comparison come with Premium and Enterprise at no extra charge.

No, a POS is optional. Turnover connects automatically from Lightspeed, unTill, MplusKASSA, Vectron and others, and you can also import a file or type it in.

Yes, Shiftbase compares planned with actual on every KPI except turnover, which uses your forecast. That gap between planned and actual labour cost is where the overspend hides.

Yes. Shiftbase puts every department in one sortable table with a total across them, plus a detail page per department.

Labour cost management is keeping what you spend on staff in line with what the business takes in, usually tracked as labour cost as a percentage of turnover. In Shiftbase you set that target per department, and the schedule shows green, yellow or red against it while you are still building the week. The correction happens before anyone clocks in rather than in the month-end figures.